Shipping Policy

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Shipping & Return Policy

Shipping Policy

At RGS Blue Metals, we strive to provide efficient and reliable shipping services to our customers. Please review the details of our shipping policy below.

Shipping Regions

We deliver our materials to multiple regions, ensuring timely and reliable service. If your location is not listed as a serviceable area, please contact us to discuss potential arrangements.

Delivery Timeframe

Delivery times vary depending on your location and the availability of the ordered materials. We aim to deliver all orders within the agreed timeframe. Any delays due to unforeseen circumstances will be communicated promptly.

Shipping Charges

Shipping charges are calculated based on the order size, weight, and delivery location. These charges will be clearly outlined at the time of order confirmation.

Order Tracking

Once your order is shipped, we will provide you with tracking information so you can monitor its progress until delivery.

Return Policy

We aim to ensure that all our customers are satisfied with their purchase. However, if there is an issue with your order, please review our return policy below.

Eligibility for Returns

Return Process

To initiate a return, please contact our customer service team with your order details and reason for return. Once the return request is approved, we will guide you through the process.

Refund Policy

Refunds will be issued after the returned materials are inspected and approved. Refunds will be processed within 7-10 business days via the original payment method.

Non-Returnable Items

Certain items, such as customized products or materials damaged after delivery due to misuse, are not eligible for returns or refunds.

If you have any questions about our Shipping & Return Policy, please contact us at:

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