Shipping Policy
Delivery Time
• Tamil Nadu: 2-4 business days
• Rest of India: 4-7 business days
• Remote / North-Eastern States: 7-10 business days
Shipping Charges
Calculated at checkout based on delivery address and order value. Orders above ₹999 ship free within India.
Tracking
Once your order ships, you will receive a tracking link via email and SMS.
Delivery Delays
Delivery times may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.
Damaged Packages
If your package arrives damaged, please contact our support team immediately with photos of the package and product.
Incorrect Address
Please ensure your shipping address and contact details are accurate. Gen Toys is not responsible for delays caused by incorrect information provided during checkout.
Contact Us
For shipping-related questions, please contact our customer support team.
